Digital India

Refund & Re-issuance Policy

30-day refund policy for all SSL certificates.


Refund: You may cancel your purchase of any SSL Certificate product within 30 days from the date of certificate issuance and receive a full refund.
Please note; No refunds are admissible after 30 days of issuance of an SSL certificate.

Lifetime free re-issuance: You are entitled to unlimited free re-issuance facilities for any SSL certificate product during its validity. However, this is limited to usage of the original CSR information.

The always wants you to be completely satisfied when it comes to the SSL certificates and web security solutions provided by us. If you're considering an exchange or cancellation and feel you may need help, you can always discuss your options via


by contacting our Support Team via phone at + 91-22-42978097


by Live Chat prior to your request.


Our experts can solve your SSL related problem, walk you through the entire SSL process, or help clear up any confusion to get you the certificate you really need. If you contact our Support Team within 25 days of your purchase date, we guarantee you we can fix any issue!!!

Should you experience a server crash or change your IT infrastructure which requires you to re-issue the same certificate, that is offered free of cost, provided all the original attributes in the existing certificate are maintained.

In the event that a certificate was purchased for fraudulent use, the purchaser forfeits the right to a refund/exchange and the SSL Certificate or web security product will get immediately canceled/rejected/revoked.

In the event of exchange/cancellation you will have to inform For the same you will have to raise a ticket with and our support team shall guide you for the consequent process.

For faster process of your exchange/cancellation we recommend you to raise a ticket within 25 days of the certificate issuance date. Your refund amount will be strictly credited to the same account you’ve made transaction from, however, it may take 72 hours to get processed.


PLEASE NOTE: The 30 Day Money Back Guarantee may not apply to the purchase of additional SANs (Subject Alternative Names) due to certain CA limitations, please contact us to discuss your options.

Any product that's successfully cancelled must not be in use and must be un-installed and/or revoked.

DigiCert SSL Certificate
Thawte SSL Certificate
GeoTrust SSL Certificate
RapidSSL SSL Certificate
Sectigo SSL Certificate
DigiCert SSL Certificate