Troubleshooting

I receive an Error "ERR_SSL_Protocol_Error"

Nov 30, -0001

SSL Protocol ErrorResolutiona)       Check if the certificate has got installed on the server with the private key. Use our SSL Installation ...

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No Padlock visible on Browser

Nov 30, -0001

Reasons and Solutiona)       The website is displaying both secure and non-secure content. Please contact the website owner/ web developer to server al the content of ...

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Error: Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in advanced settings

Nov 30, -0001

Resolution:a)       Turn on the TLS 1.1, 1.2 & 1.0  on the browser through advance settingsb)       If the above does not work, ...

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The Page Cannot be displayed while accessing https://

Nov 30, -0001

Resolution:-a)       Try adding the website the trusted site in Internet options and checkb)       Clear the SSL state and ...

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Question Mark next to Website Identification

Nov 30, -0001

ResolutionThe Website Identification will always show a question mark till the time the Website is not using EV Certificate. In terms to be sure of certificate installation, click on the padlock and ...

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I receive an Error “Err_Connnection_Reset”

Nov 30, -0001

Resolution (Assumption is the URL is not working on all the browsers)a)       Check if the SSL Certificate has got installed properly. Use our SSL Installation ...

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I receive an Error “Err_Cert_Date_Invalid”

Nov 30, -0001

When user’s clock is not set on current time Chrome will display an error as “Your connection is not private” or ...

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I receive an Error “ERR_CERT_AUTHORITY_INVALID”

Nov 30, -0001

If the certificate authority of that website’s SSL Certificate is not valid or the website is using self-signed SSL certificate, then chrome will display error as ...

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“Only Secured Content is Displayed” pop up

Nov 30, -0001

 This message is telling you that there may be both secure and non-secure content on the page. Secure and non-secure content, or mixed content, means that a webpage is trying to display elements ...

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I receive an Error “ERR_CERT_COMMON_NAME_INVALID”

Nov 30, -0001

Google chrome display “ERR_CERT_COMMON_NAME_INVALID” error because of the common name user has entered is not matched with the actual common name of the SSL Certificate. For example, if a user ...

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