This document provide installation instructions for Oracle Wallet Manager. If you are not able to perform the steps on the server, we recommend to contact Oracle.
Import the Root and Intermediate CA Certificates
NOTE: You must add all trusted certificates in the certificate chain of a user certificate before adding a user certificate, or the command
to add the user certificate will fail.
Import the SSL Certificate
During the certificate installation you might receive following error:
"User certificate import has failed because the CA certificate does not exist".
When trying to install an SSL certificate with Oracle wallet manager, you receive the following error:
The following issues can cause this error:
Troubleshooting a missing Root or Intermediate CA:
To resolve this issue, download and install respective Root and Intermediate Certificate Authority (CA) Certificate from here
Troubleshooting a Certificate Mismatch:
If the correct Root and Intermediate CA have been imported and the error continues, more than likely the issue is due to a certificate request mis-match.
In order to resolve this, the correct certificate request must be located to install the corresponding certificate.
NOTE: If this is not possible, a new Wallet should be created along with a new Certificate Signing Request.
The new CSR should then be submitted for a replacement certificate.
Troubleshooting an SSL Certificate signed using the SHA2 (SHA-256) Signature Algorithm
Oracle Wallet Manager 10.x.x.x does not support SSL certificates signed with a SHA2 Signature Algorithm. In order to support SHA2 certificates, you will need to upgrade to Oracle Wallet Manager 184.108.40.206.